Legal
Privacy Policy
AmyServes ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information you share with us through our website (amyserves.vercel.app), WhatsApp, email, or any of our services delivered through our brands Pura-Kle'N and Yourfirm Consults and Integrates Ltd.
This Policy is designed to align with the Nigeria Data Protection Act (NDPA) 2023 and accompanying regulations.
1. Information We Collect
- Contact details — name, email address, phone number, company name;
- Account details — login email, hashed password, profile information you choose to provide;
- Service request details — the service you are enquiring about and any message you send us;
- Technical data — IP address, browser type, device information, and pages visited;
- Engagement data — comments, likes, or other interactions on our blog.
2. How We Use Your Information
- Respond to your enquiries and provide quotations;
- Deliver the services you have engaged us for;
- Manage your user account and authenticate you when you log in;
- Send service-related communications (e.g., appointment confirmations, invoices);
- Improve our website, content, and service quality;
- Comply with our legal and regulatory obligations.
3. Legal Basis for Processing
- Consent — when you submit a form or sign up for an account;
- Contractual necessity — to perform the services you have requested;
- Legitimate interest — to operate and improve our business;
- Legal obligation — where we are required to retain or share data by Nigerian law.
4. Sharing Your Information
We do not sell your personal data. We may share it with our staff and contractors who need it to deliver services to you; trusted third-party providers (Supabase for authentication and database hosting, Vercel for website hosting) under appropriate data protection terms; and regulatory or law enforcement authorities where legally required.
5. Data Retention
We retain personal data only for as long as needed. Enquiry data is typically retained for 24 months; client service records may be retained for up to 7 years for tax and regulatory purposes.
6. Your Rights
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data (subject to legal exceptions);
- Withdraw consent at any time;
- Object to or restrict certain types of processing;
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC).
7. Cookies and Analytics
Our website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site. You can disable cookies in your browser settings.
8. Data Security
We use reasonable technical and organisational measures — including encryption in transit (HTTPS), secured authentication, and role-based access controls — to protect your data. However, no method of internet transmission is 100% secure.
9. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal data from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version.
11. Contact Us
- Email: yourfirmci@gmail.com
- WhatsApp: +234 909 810 4610
- Address: Gwarimpa, Abuja, FCT, Nigeria